
Aside from Monticello’s 2 Time & Temperature telephone numbers, the Monticello Police Department’s number probably got answered Friday and Saturday more than any other number in Monticello.
First, let me say that I’ve spent 3 years working in the field of law enforcement dispatching, and although MPD answers call for the Police Dept, Sheriff’s Office, all area fire depts., both ambulance services, the rescue unit, and at times for the Arkansas State Police, just remember, they ARE NOT responsible for Cablevision, or for Entergy.
Now with that out of the way, let me tell you more about Gail Hyatt, this week’s One Monticello Life.
Mrs. Gail was born and raised in the Monticello area, and graduated from Monticello High School. She then added a year of college, also here in Monticello.
She had worked at Arvin for 7 years, until the plant closed down, and was then hired as Monticello’s first female dispatcher, by Chief Otis Allen, back when dispatchers also worked as jailers. That was 24 years ago.
She is now Lieutenant over the communications unit of the police dept.
In November, she will celebrate her 20th anniversary being married to former Drew County Sheriff David Taylor Hyatt. They got married the year that he retired from being Sheriff.
Gail’s hobbies include shopping, cooking, and listening to audio-books.
They have 2 dogs, one is half lab and half Great Dane; the other is half Pyrenees.
Gail’s favorites include:
Restaurant-Q & Y, Ameca, and Young’s Country Cooking
TV shows-C.S.I. (all of them) and Grey’s Anatomy
Phrase-”no comment” was her reply
Movie-An Affair to Remember, starring Cary Grant
Actor-John Wayne
Music-country
Song or Hymn-Amazing Grace and How Great Thou Art
Author-James Patterson
Lois Sanders, a dispatcher for MPD for 20 years, considers Gail to be, “a great co-worker, and a very good friend.”
Mrs. Gail told MonticelloLive that the best thing about her job is “Being able to help people.” Over the past 24 years there’s no telling how many thousands of Monticello residents have gotten help, soon after Mrs. Gail answered the phone, “Police department”.
Unofficial counts estimate that MPD dispatch answered around 400 calls each day, Friday and Saturday.  Now that’s “serving the public.”
With the bad weather in Monticello over the weekend, and for the many times that they’re there, when very little is happening, except for that one person with a crisis, our thanks go out to all of the dispatchers of the Monticello Police Dept., including Mrs. Gail.
Mrs. Gail, thanks for sharing your One Monticello Life.
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